Neotrie VR: Privacy Policy
Protecting your privacy is important to us. Neotrie VR collects and processes specific data to function correctly on the Meta platform and improve your experience.
Data Collection and Use
When you use Neotrie VR, we collect and process your Meta User ID (USER_ID) and Meta User Profile (USER_PROFILE). We use this data specifically to authenticate your user session, enable access to customized features (such as new scenes, tools, and geometrical activities), and provide a seamless integration with the Meta ecosystem.
Additionally, anonymous gameplay analytics and error logs are collected to help improve the game and resolve bugs. No other sensitive personal data (e.g., e-mail address, IP address) is stored in these logs or analytics.
Data Deletion Mechanism
You have the right to request the deletion of your personal data at any time. To request the complete deletion of your USER_ID, USER_PROFILE, and any associated data stored by our services, please send an email to info@virtualdor.com with your request. We will process it promptly and remove your data from our systems.
Effective as of March 2026
Virtual Dor SL built the Neotrie VR app as a Commercial app. This SERVICE is provided by Virtual Dor SL and is intended for use as is.
This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.
If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.
The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at https://www2.ual.es/neotrie/politica-de-privacidad-y-de-uso-2/ unless otherwise defined in this Privacy Policy.
INFORMATION COLLECTION AND USE – For a better experience, while using our Service, we may require you to provide us with anonymous information, identified by random id’s generated by the third party services used.
The app and this website does use third party services that may collect information used to identify you.
You can read the privacy policies of third party apps used here Google Analytics.
LOG DATA – We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your device called Log Data. This Log Data may include information such as device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.
COOKIES – Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory.
This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.
SERVICE PROVIDERS – We may employ third-party companies and individuals due to the following reasons:
- To facilitate our Service;
- To provide the Service on our behalf;
- To perform Service-related services; or
- To assist us in analyzing how our Service is used.
We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
IN-APP PURCHASES – The game may include in-app purchases at a future date, which will give users access to additional puzzles. In-app purchase payments will be processed by the store from which you originally downloaded the application. You may access the applicable “in-app” purchase rules and policies directly from the applicable app store(s).
SECURITY – We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
CHILDREN’S PRIVACY – You must be at least 13 years old to have our permission to use the Service. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.
CHANGES TO PRIVACY POLICY – We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.
CONTACT – If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at info@virtualdor.com.
This privacy policy page was created at privacypolicytemplate.net and modified/generated by App Privacy Policy Generator